# Getting started: Onboarding

## Onboarding & Approvals

**Q:**  If we want to onboard as a publisher, what is the process like?

A: To onboard to data.gov.sg, we require the following confirmations from your organisation:

* **CDO Approval -** confirmation from your Chief Data Officer (CDO) or equivalent appointed authority.
* **Dataset list** - a short list of datasets you plan to publish.

<details>

<summary>Example request for approval to CDO</summary>

\[For Approval] Onboarding onto data.gov.sg to publish datasets

**Background**

data.gov.sg is Singapore's free open data platform with >70 agencies leveraging it to share datasets via automated APIs with researchers, businesses and the general public. In 2025, data.gov.sg handled close to 2bn API requests and >600k dataset downloads.

To publish datasets on behalf of our agency, admin user access is required. Admin users have the ability to upload, manage, and delete datasets.

**Recommendation**

Onboarding to data.gov.sg would enable us to:

1. **Support operational partnerships** - Provide a robust platform for public users who require high-volume programmatic access to our datasets via APIs, ensuring reliable and scalable data delivery to support their operations.
2. **Reduce operational overhead** - Minimize the burden on our data team by eliminating the need to handle ad-hoc custom data integration requests, allowing the team to focus on higher-value data activities and core responsibilities.
3. **Advance agency strategic objectives** - Support the agency's goals of improving the industry by making relevant data more accessible to stakeholders, enabling evidence-based decision-making and fostering innovation within the sector.

**For Approval**

Seeking approval to proceed with the onboarding process as an admin user on data.gov.sg to publish and manage our agency's datasets on the platform.

</details>

Once these are confirmed, you can refer to this [page](https://guide.data.gov.sg/user-guide/for-data-owners/how-to-register-as-an-admin) for account creation.

**Q: Who is allowed to onboard to DGS as a data owners?**

A: Currently access is limited to agencies with domains&#x20;

* \*.gov.sg
* \*.edu.sg

**Q: What if my organisation uses a non-gov email domain (e.g. .org.sg, .com)?**

A: In such cases, approval from your **parent ministry or supervising government agency** is required before onboard can proceed.

## Hosting & Network

**Q: Where is DGS hosted at?**

A: data.gov.sg is hosted on Open Government Products (OGP) AWS Commercial Cloud.

* It is not hosted on GovTech GCC or on SG-NET
* All access to data.gov.sg is via the **Internet**

**Q: Do we need to whitelist IP addresses?**

A: Please whitelist our domains since DGS uses Cloudflare to manage IPs dynamically.

**Q: Is there a staging link?**

A: Yes, we provide a staging environment for testing. You can use the following endpoint:&#x20;

```
https://api-staging.data.gov.sg/
```
